Submit a Help Desk Ticket

What can we assist you with today?*
- learn365
- LearnHUB
- Live Training
- Other
Nature of the Request*
Please help us better understand why you're reaching out today for help by selecting from the options below.
Nature of the Request*
Please help us better understand why you're reaching out today for help by selecting from the options below.
Nature of the Request*
Please help us better understand why you're reaching out today for help by selecting from the options below.

Name*
First Last
Please use your legal name (no nicknames).
Email*
Phone
Clock Number
Please enter your Clock Number or Employee ID. This starts with 100

Course Name*
Please provide the title of the course you are having problems with. Does not have to be the exact name.
When do you run into the login issue?*
Do you have a Signature provided email address?*
Were You Hired Prior to April 1st 2017?*
Have you been rehired or transferred in the last 12 months?*
This includes Promotions or changes in position within the same facility.
Details*
Provide as much information as you can about the nature of your request so that we can process your request quickly.
Details
Provide as much information as you can about the nature of your request so that we can process your request quickly.
Screenshot (Optional)
Accepted file types: jpg, gif, png, pdf.
If you are receiving a specific error message or can provide further detail with a screenshot, please upload it here.

Since you were hired prior to April 1st, 2017, and have a Signature email address, your login will be as follows:

Username: Same as your email address before the @ symbol. Password: Same as your email password.

For example: If your email address is jdoe@signaturehealthcarellc.com, the username would be jdoe.
Since you were hired prior to April 1st, 2017, and have a Signature email address, your login will be as follows:

Username: Your Clock (employee) number without the 1000

For example: If your clock number is 100012345, the username would be12345.

Password: Same as your email password.
Since you were hired prior to April 1st, 2017, and do not have a Signature email address, your login will be as follows:

Username: Your Clock (employee) number without the 1000

For example: If your clock number is 100012345, the username would be12345.

Password: BB#### (where #### is the last 4 digits of your SSN)
Please attempt to log in again (opens in a new window)
I tried to log in using the information above*
- Yes

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